The Trace Times is the official newsletter of Trace by The White Stone Group, Inc. Trace tracks communication to protect hospital revenue, quality and performance.
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March-April 2010 To view our online archive, click
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Trace Customers Featured at National Case Management Conference
Trace will be featured as a key solution for case management practice at the NICM-ACMA annual conference, April 8-11 in San Antonio. Two Trace customers, Lenox Hill Hospital (Manhattan, NY) and Southeast Missouri Hospital (Cape Giradeau, Mo.) will present their success in redesigning case management practice with Trace.
Click here to read the full article...
Trace Welcomes New Customers
Trace Goes Gold with Microsoft!
The White Stone Group has attained gold certified partner status in the Microsoft Partner Program. This status represents the highest level of competency and expertise with Microsoft technologies and provides added benefits to help us continue to enhance the offerings provided to Trace customers. To read more, click here.
See Trace at Spring Conferences
Attending any conferences this spring? Look for Trace at the conferences below. If you come by the booth and tell us why Trace is a "must-have" for your hospital, you'll receive a free 1GB flash drive. You'll also be entered in a customer-only drawing for a $50 VISA gift card from Trace. Hope to see you there!
NICM ACMA 2010 Annual Conference
April 8 – 11, Grand Hyatt San Antonio, San Antonio
Trace Session Info
NAHAM 36th Annual Educational Conference & Exposition
April 30 – May 3, Orlando World Center Marriott, Orlando
Booth #314
Trace Session Info
HFMA's 2010 ANI: The Healthcare Finance Conference
June 20 – 22, Gaylord Opryland Resort, Nashville
Booth #471
Trace Session Info
Be Prepared for New HITECH Provisions
Use Trace to Track Patient PHI for Accounting of Disclosures
New HIPAA privacy regulations give individuals the right to receive an accounting of disclosures of Protected Health Information (PHI) made by a covered entity. Upon request by a patient, hospitals must be ready to produce in either written or electronic form all disclosures relating to the patient’s PHI. Disclosures are not limited to hard-copy information but include any method that divulges information, including verbal release. The written accounting must include the date, recipient and description of each disclosure.
When an accounting is requested, the timeframe for gathering and producing information is tight, and recoupment of the production cost is limited. Trace can help hospitals meet HITECH regulations by providing an efficient and cost effective mechanism to track and report disclosures of PHI. By capturing disclosures with Trace, hospitals can easily search and retrieve any record – fax, email phone call, etc. – containing PHI. Trace data fields such as date/time, user comments and recipient information provide the necessary background for each accounting.
To learn more about using Trace to account for PHI disclosures, please contact us.
Visit the New Trace Web Site
The new Trace web site is packed full of the latest news from Trace. From the home page, you can link to articles, announcements and upcoming events. In the “Using Trace” section, view tool tips, screen shots and workflow diagrams. Other links include videos and quotes from hospitals using Trace. At the top right corner, click the customer login for our Help & Support page.
To check out the new site, go to www.TraceCommunication.com.
Quote of the Month
“Easy retrieval ensures that all employees can find records when they need them, even if they didn’t initiate the original exchange. This alone will resolve multiple bottlenecks in our process. Better coordination across the continuum of care lets us know not only that our patients are approved, but exactly what they are approved for.”
Michael L. McEachern, FACHE, Chief Executive Officer, Renaissance Hospital
Click here to read more about Trace at Renaissance Hospital (Groves, Tex.)
10 More Ways to Use Trace
This list shows some of the many ways Trace can be used across your organization. Click the links to view hospital success stories for each use.
- Educate appeals staff to avoid denials – Cincinnati hospital
- Establish paperless workflow for case management – Southeast Missouri Hospital
- Resolve bottlenecks with easy retrieval for all employees – Renaissance Hospital
- Manage inbound physician orders in central scheduling – Columbus Regional Hospital
- Prevent denials and payment delays - Clark Memorial Hospital
- Capture and store patient financial information – Loma Linda University Medical Center
- Track patient PHI for accounting of disclosures
- Redesign pre-authorization process – Lenox Hill Hospital
- Streamline front-end processes to boost productivity
- Eliminate paperwork delays for improved satisfaction – Methodist LeBonheur Healthcare
